BETTOR SLOTS SITE AND SALES POLICIES
Terms and Conditions
By purchasing products from our company you agree to the following:
> You have carefully read and agree with our "Warranty and Return Policy".
> You have found and read our "Contact" information if you have any questions
before or after your order.
> You agree that you are at least 18 years old on the date of purchase.
> You agree that All items sold on the Bettor Slots website are for private home use only. You agree that products purchased from Bettor Slots are for personal amusement and non-gambling purposes only.
Warranty and Return Policy
Bettor Slots sells a wide variety of goods from used to new, as-is parts complete, and refurbished. As a result policies vary from item to item with regards to our "Warranty and Return Policy" as follows. If the Buyer would like the item insured for shipping they must contact us via email or phone prior to placing order.
Casino Retired Refurbished Slot Machines
Unless otherwise specified in the items description, the casino retired slot machines we sell are refurbished to working order, the battery(s) are newly replaced, and they are detail cleaned. In extreme cases aesthetic parts are replaced. Our refurbished machines include a one year working order warranty from the date of Buyer's receipt excluding expendables. Expendables are defined as batteries, light bulbs, ticket printer paper, and button bulbs. In the event any other item fails during the warranty period (i.e. board, power supply, bill validator, printer, back plane, and ballast) within the first year of use, Bettor Slots will replace the item including the cost of shipping of the replacement part. Also included is lifetime telephone tech support to aid the Buyer from natural failures that can occur over time including but not limited to battery, board, power supply, and ballast failures. After the first year of use from the date of receipt the Buyer is responsible for the cost of replacement parts if necessary including shipping expense.
The Buyer should expect normal wear on the machine from its casino use and transport over the years. This includes but not limited to worn chrome, scratches on glass, faded or damaged reel strips, chips or scratches on the cabinet, monitor ghosting, monitor fade or hazing, display fade, and interior component oxidation. Detailed pictures (and occasionally videos) are provided to the Buyer prior to purchase so they can fully see what they are buying. All casino retired refurbished slot machine sales are final and returns are not accepted. At Bettor Slots discretion in some instances where the Buyer requests within 7 days of receipt of their machine, we may consider an exchange to another machine of equal or lesser value. In those cases all freight expense would be the responsibility of the Buyer.
Casino Retired As-is Slot Machines
Unless otherwise specified in the items description, the casino retired as-is machines we sell are sold parts complete and as pictured in their advertising. They are not tested or cleaned. All casino as-is machines we sell are final and returns are not accepted. Further we DO NOT provide technical support of any kind on these items.
Slot Machine Used Parts
Slot machine used parts are separated into two (2) categories, "aesthetic" and "electronic", and as a result the warranty and return policies differ from each type. Aesthetic parts are defined as all items that do not require power to operate, i.e., plastic bezels, frames, metal housings, and chrome parts. Electronic parts are defined as any part that requires a power to operate and function.
Unless otherwise specified in the items description, "aesthetic" parts will be sold as described and per the provided detailed pictures. Aesthetic parts may be returned at the Buyer's expense for a refund of the purchase price (minus original shipping costs) when requested within 7 days of receipt. Naturally there is no long term warranty on used aesthetic parts. As is typical with all used aesthetic parts, the Buyer should expect possible color fading, surface damage, and surface scratches.
Unless otherwise specified in the items description, "electronic" parts will be sold as described and per the provided detailed pictures.Due to the nature of used "electronic" parts and their use by potential inexperienced Buyers, they are sold as-is, tested working, without warranty, and are not returnable. All used electronic slot parts we sell are machine tested, stress tested, and well packaged prior to shipping. Bettor Slots cannot be responsible for incorrect handling or use of a electronic parts. Further, as other possibly bad components within a machine could actually damage the part being sent, Bettor Slots cannot be responsible for this scenario. Finally, Bettor Slots in not in business to provide parts to a customer "on loan" for problem machine troubleshooting purposes.
NOTE - purchase of used parts from Bettor Slots does not constitute technical support to the Buyer. Bettor Slots provides technical support only to customers that purchased refurbished machines.
Clear Card and Key Chip Sales
Unless otherwise specified in the items description, clear card and key chip sales are final, without warranty, and not returnable. Clear cards and key chips are tested prior to shipment to the Buyer and we cannot be responsible for incorrect use. We also cannot support Buyers that wish to use a clear card or key chip one time to perform an operation and then return for a credit right after use. Telephone technical support with regards to use is provided with the purchase, however troubleshooting other problems with your machine is not. Please email to schedule an appointment if necessary after your clear card or key chip purchase.
Slot Machine Used Software
Unless otherwise specified in the items description, slot machine software sales are final, without warranty, and not returnable. All software we sell is tested prior to shipment to the Buyer and we cannot be responsible for incorrect handling or use. Telephone technical support with regards to use is provided with the purchase, however troubleshooting other problems with your machine is not. Please email to schedule an appointment if necessary to properly install your software purchase.
Slot Machine Used Glass
Unless otherwise specified in the items description, casino used glass (which includes but not limited to machine glass or plexi-glass panels, legends, topper inserts, and the like) will be sold as described and per the provided detailed pictures. Casino used glass may be returned at the Buyer's expense for a refund of the purchase price (minus original shipping costs) when requested within 7 days of receipt. Naturally there is no long term warranty on used slot machine glass panels. As is typical with all used glass panels, the Buyer should expect possible image fading, surface damage on the image itself, and surface scratches on the glass or plexi-glass.
Bettor TITO products are warranted for a period of one-year from the date of receipt. If a Bettor TITO board or its included components fail at anytime during the warranty period, it may be returned or abandoned at Bettor Slots Company's discretion and expense. A replacement component will be shipped to the Buyer at Bettor Slots expense via USPS Priority mail. The warranty period does not reset on the date of component replacement receipt but rather is held from the date of original purchase receipt. Bettor TITO is a home use only product and not intended for commercial applications. Bettor TITO is not a true validation system.
Gifts & Gear
Products available on our "Gifts & Gear" may be new, used, or refurbished as advertised in the items description. All items on this section of our site may be returned at the Buyer's expense for a refund of the purchase price (minus original shipping costs) when requested within 7 days of receipt. No products sold on the Gifts & Gear page include any warranty unless otherwise indicated in the items description.
In all cases where returns are allowed, The Buyer is responsible for proceeding as follows:
> The Buyer shall first contact Bettor Slots prior to return shipping to request directions for return, receive a RMA number, and correct return address.
> The Buyer shall properly package the item for ship, equal to the manner in which it arrived.
> The Buyer is responsible for return shipping costs. Further, the Buyer must use a shipping method that is trackable, i.e. USPS Priority, UPS Ground, or FedEx Ground.
> The item(s) returned must arrive in the same condition in which they were advertised and shipped to the Buyer. Anything returned damaged or otherwise not equal to that originally shipped will not be accepted and no refund will be applied. The Buyer at that stage has the option to abandon the item for have it returned to them at their own expense.
This privacy notice discloses the privacy practices for the Bettor Slots Company (www.BettorSlots.com). This privacy notice applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you have a question before or after your order please contact us:
Jim Salyer, Proprietor
Bettor Slots Company
21 Waterloo RD, Unit C
Mogadore, OH 44260